About Birdcage Tech

    Practical AI automation and bespoke software for real business operations

    Birdcage Tech is run from York by Craig Duffy. We help UK SMEs replace slow manual work, disconnected tools, and fragile workarounds with software and automation that fits the way the business actually operates.

    Craig Duffy, founder of Birdcage Tech

    What we are good at

    The work usually sits between operations, software, and AI. A team has a process that matters, but the current tools do not quite support it. We design the missing layer, connect the systems, and automate the parts that are repeated often enough to be worth fixing.

    How we think

    • Start with the workflow, not the tool
    • Ship a useful first version before the scope gets heavy
    • Keep ownership and exceptions visible
    • Use AI only where it makes the process faster, clearer, or more reliable

    Where Birdcage helps

    Bespoke client portals and internal workflow tools
    Automation for reporting, outreach, content, CRM updates, and data extraction
    AI-assisted document and operations workflows
    York-based, UK-wide delivery for SMEs and operations-led teams

    The best projects are specific. A reporting process that takes too long. A client workflow that needs fewer handoffs. A CRM that does not talk to the rest of the business. An AI idea that needs turning into a dependable workflow instead of another demo.

    Start with one workflow

    If there is a repeated operational task costing time each week, that is usually the right place to begin. We can scope it, build a first version, and prove whether the automation is worth expanding.

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